Yes, you are allowed to have several personal accounts with Tuker.

Guidelines for Multiple Accounts:

• Separate Emails: Each account must be registered under a different email address.
• Independent Management: Keep in mind that each account will be managed separately, and you must adhere to all terms and conditions for each one.

Having multiple accounts can be beneficial if you need to manage different activities or roles within our platform.

Yes, you are permitted to have several team accounts with Tuker.

Guidelines for Multiple Team Accounts:

• Separate Emails: Each team account must be registered under a different email address.
• Independent Management: Each account operates independently, and you must adhere to all terms and conditions for each one.

Having multiple team accounts can offer flexibility and tailored management for different projects or business units within our platform.

Currently, users cannot change the email address associated with their account. Our system heavily relies on your registered email to manage identification and communication processes effectively.

Why Can’t I Change My Email?

• System Dependency: The email address is integral to the functioning of your account within our system, serving as a primary identifier for all related activities and transactions.

What Can You Do?

• Create a New Account: If you need to use a different email address, you will need to register a new account with the desired email. Please note that you will need to set up your preferences and any configurations from scratch.

We understand this might be inconvenient, and we are continually exploring ways to enhance our system’s flexibility while ensuring security and functionality.

If you haven’t received the password reset email, there could be a few reasons why. Here’s what to check and how to fix the issue:

• Incorrect Email Address: Ensure that the email address you provided is correct. It’s easy to misspell an email, so please double-check for any typos and correct them before attempting to reset your password again.
• Check Different Inboxes: Sometimes emails can end up in unexpected places. Make sure to check the inbox of the email address you provided. Don’t forget to look in your spam or junk folder as well.

By addressing these common issues, you should be able to receive your password reset email. If you continue to experience problems, consider reaching out for further assistance.

If you need to change your password, the process can currently only be initiated from the login page. Here’s how you can reset your password step by step:

On the Website:

1. Go to the Login Page:
   • Navigate to the login page on our website.
2. Password Reset Link:
   • Find and click the “Lost your password?” link located under the login form.
3. Submit Your Email:
   • Enter the email address associated with your account in the field provided.
4. Check Your Email:
   • Look for an email from us with a password reset link. This email should arrive shortly after you submit your request.
5. Reset Your Password:
   • Click on the link in the email. You’ll be redirected to a page where you can set a new password.
6. Confirm the Change:
   • After entering your new password, click on the “Change Password” button to finalize the change.

Make sure your new password is strong and secure, ideally using a mix of letters, numbers, and symbols to enhance account security.

Updating your personal details is straightforward and can be done in just a few steps. Follow this guide to ensure your profile information is always current.

Step 1: Access Your Profile

• Log in to your account.
• Click on your avatar located at the top right corner of the page. This action will open a dropdown menu.

Step 2: Navigate to Your Details

• From the dropdown menu, select “Your Details”. This will direct you to the page where you can view and edit your personal information.

Step 3: Edit Your Details

• On the “Your Details” page, you will see fields containing your current information. You can edit any of the details such as your name, contact information, address, etc.
• Make the necessary changes to your profile by typing into the fields or selecting new options from dropdown menus.

Step 4: Save Your Changes

• After making the desired changes, be sure to click the “Save” button to apply the updates to your profile.
• A confirmation message will appear to let you know that your details have been successfully updated.

Need Help?

If you encounter any issues while updating your details or have questions about the process, please reach out to our support team through the help section on our website.